Style Addict
FREE STANDARD SHIPPING IN AUS ORDERS OVER $80

FAQ

How Can I Pay For My Order?

When Will My Order Be Sent?

How Much Does Delivery Within Australia Cost?

Does Style Addict Ship Worldwide?

When Will My Order Arrive?

Can I Track My Item?

How do I know what my size is?

Is It Safe To Use My Credit Card Online?

What Is The Returns/Exchange Policy?

What If I Have A Question?

How Do I Enable Cookies?

 

 

 

 

How Can I Pay For My Order?
We accept Visa, Mastercard Via paypal, Bank Deposit and Paypal

 


When Will My Order Be Sent?
Depending on availability of product, all orders placed on business days by 12pm will be dispatched from Style Addict HQ that same day.

 


How Much Does Delivery Within Australia Cost?
Regular Postage within Australia is FREE for all orders greater than $100.00 AUD (not including shipping fee), find more information here

 


Does Style Addict Ship Worldwide?
Yes, we ship all over the world. International Postage is FREE for orders equal or greater than $200 AUD, orders below are a flat rate of $20 AUD

 


When Will My Order Arrive?
 Australian orders should arrive between 1-3 business days (express) 2-7 business days (standard) from being dispatched
International orders should arrive between 5–10 business days from being dispatched (please note: this time frame does not include any delays during customs etc.)
 

 


Can I Track My Item?

Yes, once your item is packed and dispatched you will receive a confirmation email accompanied with a unique tracking code and link, which you will be able to track online here to see exactly where your item is.

 

 

How do I know what my size is?

In our international sizing chart (here) you can convert your size

 

 

What Is The Returns/Exchange Policy?

Your satisfaction is our priority. If you are not completely satisfied with your purchase you may return the product to us as long as it has not been used and is in its’ original packaging with all tags still intact within 7 days of dispatch, You must contact Style Addict customer service sales@styleaddict.com.au within 48 Hours of receiving your order to advise of your intention to return the order. We are unable to accept goods that are not in the original sale condition. The cost of return freight is the responsibility of the customer. It is highly recommended that any returns are sent via Registered Post as Style Addict will not be held responsible for lost items.
We cannot accept returns or exchanges on items that were purchased on sale.
 

 

 

Is It Safe To Use My Credit Card Online?
Yes it is. It is the utmost importance to us to ensure your personal information and credit card details remain confidential. Our site has electronic security systems in place, including Secure Socket Layer (SSL) technology (the industry standard program for online transactions), PCI compliance, and the most up to date firewall technologies, to ensure your information remains safe, secure and confidential.

 


 
What If I Have A Question?
If you have any questions, concerns or feedback regarding any of our products or website please email customer service
 

We endeavor to answer all emails within 24 hours

 

How Do I Enable Cookies? 

To enable cookies, follow the instructions below for the browser version you are using.
Mozilla Firefox (1.0 final release and earlier)
•                Go to the "Tools" menu.
•                Select "Options".
•                Select the "Privacy" icon in the left panel.
•                Check the box corresponding to "Allow sites to set cookies".
•                Click "OK" to save changes.
Netscape 7.1/Mozilla 5.0
•                Select "Preferences" from the Edit menu.
•                Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
•                Under "Privacy & Security", select "Cookies."
•                Select "Enable all cookies".
•                Click "OK".
Microsoft Internet Explorer 6.0+
•                Select "Internet Options" from the Tools menu.
•                Click on the "Privacy" tab.
•                Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
•                Click "OK".
Microsoft Internet Explorer 5.x
•                Select "Internet Options" from the Tools menu.
•                Click on the "Security" tab.
•                Click the "Custom Level" button.
•                Scroll down to the "Cookies" section.
•                To enable:
◦                                  Set "Allow cookies that are stored on your computer" to "Enable".
◦                                  Set "Allow per-session cookies" to "Enable".
•                Click "OK".
Microsoft Internet Explorer 4.x
•                Select "Internet Options" from the View menu.
•                Click on the "Advanced" tab.
•                Scroll down to find "Cookies" within the "Security" section.
•                To enable:
◦                                  Select "Always accept cookies".
•                Click "OK".
Netscape Communicator 4.x
•                Select "Preferences" from the Edit menu.
•                Find the "Cookies" section in the "Advanced" category.
•                To enable:
◦                                  Select "Accept all cookies" (or "Enable all cookies").
Click "OK".

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